Frequently Asked Questions
Everything you need to know about your Airhead gear.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for used equipment?
We offer a 30-day return policy for items in original, unused condition. For safety reasons, equipment that has been used in play or shows signs of wear cannot be returned unless it is found to have a manufacturing defect.
Do you offer a warranty on Airhead products?
Yes, all our premium sports gear comes with a 1-year limited warranty against manufacturing defects to ensure you can compete with confidence.
How do I find the right size for my gear?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for comfort or checking the specific fit notes in the description.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery every step of the way.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners for larger equipment purchases.